Using real-time data and wireless connectivity, Volvo Trucks’ Monitoring Advanced connected service can identify potential faults before they lead to breakdowns. For customers, this can mean significant cost savings and higher uptime.
Did you know that there are now more than one million connected Volvo trucks worldwide? These vehicles can collect vast amounts of real-time data every day. And this is making it increasingly easier to monitor and track vehicles and anticipate potential faults before they happen.
“We estimate that an unplanned breakdown will cost nearly three times more than a planned preventative repair in a workshop,” says Jonathan Cooper, Vice President Service Contracts, Volvo Trucks. “So, being able to predict and anticipate malfunctions and having the opportunity to take preventative action is hugely beneficial for the bottom line of any business.”
How real-time data can maximize uptime
Using connectivity, Volvo Trucks has created two services designed to prevent unplanned downtime: Monitoring and Monitoring Advanced. With Monitoring, the wear on important components in the vehicle is being monitored, enabling an optimized service plan based on data. In short, it ensures that the truck gets the right service at the right time.
With Monitoring Advanced, focus is given to selected components critical to vehicle uptime. Real-time data is continuously processed, analyzed, and quality-checked. When a potential fault is detected, the dealership will then contact the customer directly to schedule a service at their convenience, thus helping to resolve the fault before it causes a breakdown.
We’re monitoring our customers’ trucks around the clock. Even as they’re sleeping, they have that peace of mind knowing that we’re keeping an eye on their vehicles.
“We’re monitoring our customers’ trucks around the clock, delivering multiple readouts from each truck daily,” says Nadia Akalay, Director, Uptime Services, Volvo Trucks. “Even as our customers are sleeping, they have that peace of mind knowing that we’re keeping an eye on their vehicles.
Telematics and real-time monitoring have grown exponentially in recent years. In 2016, Volvo Trucks was tracking just one component in a fleet of 600 trucks. Today, it is monitoring over 100,000 trucks, across 30 markets. Every month, around 3000 alerts are sent out to dealerships, each giving the customer an opportunity to avoid a costly, unexpected breakdown and prolong component lifetime.
To learn more about the benefits of data sharing and connectivity, read:
● How data and wireless technology are preventing trucks from breaking down
● How technology is being used to reduce truck accidents
● Top 8 preventative maintenance tips to avoid truck breakdowns
To find out more about Monitoring and Monitoring Advanced, you can read about Volvo Service Contracts or contact your nearest Volvo Trucks’ dealership.