Volvo Gold Contract

Maximum uptime – all repairs and preventive maintenance

Enjoy full cost control, worry-free ownership, and maximum uptime with a Volvo Gold Contract. It includes all repairs, wear and tear, and preventive maintenance, as well as Real Time Monitoring of your truck’s critical components, 24/7. This lets us predict when a malfunction is going to occur – and take immediate action to prevent it.

10 key benefits of Gold

Includes Real Time Monitoring to predict and prevent unplanned stops, 24/7
Includes preventive maintenance tailored to your truck’s actual use
Maximizes your uptime
Keeps the truck in top condition
Provides full cost control

Slims down your paperwork
Boosts residual value
Reduces total cost of ownership
Provides worry-free ownership
Ensures service is performed by certified Volvo technicians using Genuine Volvo Parts

What is Real Time Monitoring?

Today, every Volvo truck is equipped with one of the industry’s most advanced telematics and diagnostic systems. This – coupled with the latest connectivity technology – enables Volvo Trucks to remotely monitor and analyze critical component data in real time and predict when a malfunction is going to occur. The data is transmitted to a Volvo Trucks International Uptime Center where it is processed and analyzed. If an alert is raised, it is then communicated to the home dealer or via a national uptime center, so that they can take preventive action before a breakdown occurs. Currently, Real Time Monitoring is included in the Volvo Gold Contract in most European markets.

Need more flexibility? Flexi-Gold delivers.

The Volvo Flexi-Gold Contract is designed to match the beat of your business. It offers the same coverage as the Volvo Gold Contract – but the usage-based payment model enables you to align your costs with your revenues, because every invoice is based on your actual driven mileage. Plus, it offers a +/-20% flexibility span for your estimated yearly mileage. And you rest assured that no mileage revision will take place at the end of the year.

Optional Uptime Services

Extend your coverage with expert assistance, whenever and wherever you need it.

Volvo Towing Assistance

If an unplanned stop occurs, help is available 24/7 across Europe. The driver can simply call or press the VAS button in the cab to be connected instantly with an operator who speaks the same language. With the support of our vast network of towing partners and authorized workshops, we’ll get the truck back on the road as soon as possible.

Volvo Towing Assistance Extended

For even more peace of mind, the Volvo Towing Assistance Extended service gives you the added protection of a jumpstart, fuel delivery, supervision of vehicle and cargo, as well as unloading and reloading of cargo – plus transport, hotel accommodation and even repatriation for the driver.

4 hour commitment

If you experience an unplanned stop, we will do everything we can to have you back on the road quickly. From the moment you log the stop with Volvo Action Service, the clock starts. If it takes longer than 4 hours, we will financially compensate you. The 4 hour commitment is an option in the Volvo Gold Contract.